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Microsoft Exec Talks Bing Success/Profitability

February 4th, 2010 Open Admin No comments

Here are a couple of simple facts: Microsoft’s online services business lost $466 million during the last financial quarter, and most research firms put Google’s share of the search market at least 45 percentage points above Yahoo’s.  Still, Microsoft believes Bing can be competitive and profitable.

Yusuf Mehdi, the senior vice president of Microsoft’s online audience business, talked to Reuters yesterday, and expressed a mixture of confidence and optimism on several fronts.  Much of that stemmed from his faith in a certain not-quite-cemented partnership.

"As soon as we close and implement the Yahoo deal, we have achieved a milestone: for advertisers, we are a credible No. 2," Mehdi said.

Later, Mehdi continued, "There’s no question we intend to make a profit. . . .  Clearly there’s a huge return in the search marketplace that can more than make up the investments we’ve put in to this point."

Bing (and perhaps Yahoo) fans should be happy to hear all this.  It doesn’t sound like Microsoft’s set its sights unrealistically high (note the "No. 2" comment), and at the same time, the company sees a way to make money off what’s generally been a losing proposition to date.

Now, of course, Microsoft and Yahoo just need to get regulators to approve their deal.

Related Articles:

> Microsoft Reports Great Quarter, Credits Windows 7

> Bing Now Offering More Finance Information

> Bing Might Replace Google As iPhone Search Engine

Microsoft Reports Great Quarter, Credits Windows 7

January 29th, 2010 Open Admin No comments

Don’t be shocked if one or more shrines to Windows 7 are erected in Redmond today.  Microsoft released its quarterly earnings report this afternoon, and thanks in large part to the new operating system, the company’s numbers look quite good.

Windows 7Analysts thought Microsoft might report something like $17.84 billion in revenue and earnings per share of 59 cents.  Microsoft overshot those forecasts by a significant amount, posting $19.12 billion and 74 cents, instead.

That puts the company up 14 percent and 57 percent, respectively, on a year-over-year basis.  And it would be an understatement to say that victories of this nature don’t occur every day, particularly given our economy’s current condition.

So if you’re happy (and as you’ll see in a minute, investors are), think well of Windows 7.  A record for Windows units was set last quarter, and Peter Klein, Microsoft’s CFO, said in a statement, "Exceptional demand for Windows 7 led to the positive top-line growth for the company.  Our continuing commitment to managing costs allowed us to drive earnings performance ahead of the revenue growth."

Unfortunately for Microsoft, things didn’t go so well in every respect.  The Online Services Business lost a whopping $466 million, which makes for a significantly worse performance than last year (when it lost $320 million).

Then, one other possible cause for skittishness is the fact Microsoft hasn’t yet given any guidance.  Windows 7 can’t sell well forever, after all.

Still, investors have received Microsoft’s news with open arms and fists full of dollars.  Even though the Dow and Nasdaq both sank today (by 1.13 percent and 1.91 percent), Microsoft’s stock is up 1.47 percent in after-hours trading.

Related Articles:

> Bing Now Offering More Finance Information

> OS Software Revenue Up 35%

> Microsoft-Yahoo Deal Approval Gets Deadline In Europe

Bing Now Offering More Finance Information

January 29th, 2010 Open Admin No comments

Bing said today it has added new features to make it easier for users to search for and find financial information.

Bing says it has developed a "stock and funds pages" which covers most U.S. stocks and funds.

The Bing Search Blog offers more details. "To see the stocks and funds you are interested in simply enter a ticker in the search box e.g MSFT. Note our ‘Instant Answer’ on top which provides basic data about the firm. If you click on the "Investor Data" tab on the left you go into our finance page."

Bing-Stocks

"The finance page gives you detailed information about key finance metrics of the firm. It also shows an easy to digest summary of the main analyst covering the stock.  A personal favorite of mine are the lists on the left, which allow you to easily navigate to similar stocks or other leading stocks in the industry."

Bing-Funds

Bing says it plans to add new information and functionality to its stocks and found pages in the future.
 

 

 Related Articles:

> Bing Might Replace Google As iPhone Search Engine

> Microsoft Pulls Bing Maps Site Out Of Beta

> Bing Improves Its Autosuggest Feature

Privacy Search Engine Offers Anonymous Web Browsing

January 29th, 2010 Open Admin No comments

Search engine firm Startpage, and its E.U. brand, Ixquick, has released a new proxy service that allows Internet users to surf the web in privacy.

The proxy lets users browse websites anonymously, without sharing any private, personally identifiable information to the websites they view.

When users conduct a search on Startpage they will see a clickable "proxy" option below each search result. When this option is selected, Startpage acts as a go-between to retrieve the page and display it in a privacy- protected window.

The proxy offers complete anonymity, since the user never makes direct contact with the third-party website. The user’s IP address is invisible to the viewed website. In addition, the website cannot see or place cookies on the user’s browser.

"People are more concerned about online data retention policies than ever before," said CEO Robert Beens.

"We wanted to offer them a useful tool and this proxy is a logical extension of our services. A search engine is a starting point for people to visit other pages. Now our users can take the privacy they get with Startpage to the next step, and go privately to the sites they have found as well. This proxy completes the total search privacy picture."

 Startpage says it does not record IP addresses, make a record of users’ searches, or record details about proxy usage.

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Mozilla Exec Moves To Bing’s Corner

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Google Still Rules The Global Search Market

January 23rd, 2010 Open Admin No comments

The U.S. remains the largest search market worldwide, while Google holds on to a commanding position in the global search market, according to a new study from comScore.

"The global search market continues to grow at an extraordinary rate, with both highly developed and emerging markets contributing to the strong growth worldwide," said Jack Flanagan, comScore executive vice president.

"Search is clearly becoming a more ubiquitous behavior among Internet users that drives navigation not only directly from search engines but also within sites and across networks. If you equate the advancement of search with the ability of humans to cultivate information, then the world is rapidly becoming a more knowledgeable ecosystem."

The total global search market had more than 131 billion searches conducted by people 15 or older from home and work locations in December 2009, representing a 46 percent increase in the past year.

Broken down, it represents more than 4 billion searches per day, 175 million per hour, and 29 million per minute. The U.S. is the largest individual search market in the world with 22.7 billion searches, or about 17 percent of searches conducted globally. China landed in the second spot with 13.3 billion searches, followed by Japan with 9.2 billion and the U.K. with 6.2 billion. Among the top ten global search markets, Russia had the biggest gains in 2009, growing 92 percent to 3.3 billion, followed by France (up61% to 5.4 billion) and Brazil (up 53% to 3.8 billion).

Global-Search-Properties.jpg

Google sites were the top search property worldwide with 87.8 billion searches in December, or 66.8 percent of the global search market. Google sites saw a 58 percent increase in search query volume over the past year. Yahoo sites ranked second globally with 9.4 billion searches (up 13%), followed by Chinese search engine Baidu with 8.5 billion searches (up 7%).

Microsoft sites saw the largest gains among the top five properties, growing 70 percent to 4.1 billion searches, on the strength of its new search engine Bing. Russian search engine Yandex also saw solid gains, growing 91 percent to 1.9 billion searches.
 

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> Google Rolls Out Breadcrumb Display in SERPs

> Google Makes it Easier to Tell Where Results Originate From

> Get More Links in Your Actual Google Results

Bing Makes Out Well In Search Spend Report

January 18th, 2010 Open Admin No comments

A little bit of data from the Efficient Frontier Q4 2009 Search Engine Performance Report has been made available, and it’s completely un-shocking in that it shows search marketers are still more than happy to spend their money with Google.  The interesting thing, though, is that Bing seems to have gained a little ground on the search giant.

To give credit where it’s due: Nathania Johnson is the one who got an early look at Efficient Frontier’s report (which is supposed to be released tomorrow).  It’s thanks to her, then, that we know Google’s market share in terms of search advertising spending fell 1.0 percent on a year-over-year basis to 74.5 percent.

Meanwhile, Yahoo’s share stayed steady (at 20.4 percent), and Bing’s increased by 1.0 percent (to 5.1 percent).

From Microsoft’s perspective, that represents a move in the right direction, at least.  And it’s interesting, too, that Bing managed to draw revenue away from Google instead of its partner-to-be in Sunnyvale.

As for the future, Johnson wrote, "Bing is expected to grow 30% in 2010, giving them a 6-7% share of paid clicks."  The outlook for the whole industry seems fairly bright, too, given that she stated, "SEM spend will grow 15-20% in 2010."

Related Articles:

> Bing Gets New Health Search Features

> Bing Gets A Bunch Of New Search Features

> Link Building For Bing Rankings: Dos And Don’ts

comScore Joins Chorus Putting Google Up In Dec.

January 16th, 2010 Open Admin No comments

Nielsen, Hitwise, and comScore are all in agreement, so onlookers can perhaps declare it official now: Google had a good December.  comScore, the member of the trio that most recently released its search market data, didn’t put Google up by a whole lot, though, and unlike the other firms, saw Bing gain ground.

Google LogoHere are the facts related to that first situation: Between November and December, comScore believes that Google’s market share increased from 65.6 percent to 65.7 percent.  Which would be fine, or even good, most months.

But both Nielsen and Hitwise thought Google did better in December (both in terms of month-over-month gains and overall market share), so that’s perhaps not the most positive news for the search giant.

As for Bing’s state of being, comScore stats indicate that the market share of Microsoft’s sites increased from 10.3 percent to 10.7 percent on a month-over-month basis.  Nielsen and Hitwise had it under 10.0 percent and losing share.

Finally, since Google and Bing went up according to comScore, something had to come down, and comScore placed that burden on Yahoo, along with AOL and Ask.  Yahoo’s share of the search market slipped from 17.5 percent to 17.3 percent.

Related Articles:

> Hitwise Puts Google Nearer To 75 Percent Market Share

> Google Makes More Search Gains

> "Google" Declared Word Of The Decade

Google Reveals Factors for Ranking Tweets

January 14th, 2010 Open Admin No comments

It’s ok to say "no" to Twitter if that’s your thing. There’s a chance that it just doesn’t fit into your strategy or help you achieve your goals. That’s cool. However, if it is your thing, you may be interested in how Google ranks tweets. That is if search marketing is your thing.

Do you see Twitter as important to an effective search marketing campaign? Share your thoughts here.

Google and Microsoft almost simultaneously announced deals with Twitter a few months back, that would give the companies access to tweets in real-time to fuel their respective search engines’ real-time results. Microsoft immediately launched their version, but it was separate from the regular Bing search engine. Google waited a while, but eventually started incorporating real-time results right into regular Google SERPs (including not only tweets, but various other sources).

After the Twitter deals were announced, Bing came out and said, "If someone has a lot of followers, his/her Tweet may get ranked higher. If a tweet is exactly the same as other Tweets, it will get ranked lower."

Amit Singhal Google was not as vocal about how it would rank tweets and other real-time results, but the company has now shed a bit of light on that via an interview with MIT’s Technology Review. David Talbot interviewed Google "Fellow" Amit Singhal, who has led development of real-time search at the company. According to him, Google also ranks tweets by followers to an extent, but it’s not just about how many followers you get. It’s about how reputable those followers are.

Singhal likens the system to the well-known Google system of link popularity. Getting good links from reputable sources helps your content in Google, so having followers with that some kind of authority theoretically helps your tweets rank in Google’s real-time search.

"One user following another in social media is analogous to one page linking to another on the Web. Both are a form of recommendation," Singhal says. "As high-quality pages link to another page on the Web, the quality of the linked-to page goes up. Likewise, in social media, as established users follow another user, the quality of the followed user goes up as well."

But that’s only one factor.

Do you commonly use hashtags in your tweets? If your goal is to rank in Google’s real-time search index, you may want to cut down on that practice, because according to Singhal, that is a big red flag for a lower quality tweet. This seems to be part of Google’s spam control strategy.

Another noteworthy excerpt from the interview:

Another problem: how, if someone is searching for "Obama," to sift through White House press tweets and thousands of others to find the most timely and topical information. Google scans tweets to find the "signal in the noise," he says. Such a "signal" might include a new onslaught of tweets and other blogs that mention "Cambridge police" or "Harry Reid" near mentions of "Obama." By looking out for such signals, Google is able to furnish real-time hits that contain the freshest subject matter even for very common search terms.

Well, we certainly know more about Google’s strategy for tweet ranking now, but there are still plenty of questions about it. What is Google’s stance is on Ghost Tweeting? Are Google’s ranking factors a good reason to create and follow more Twitter lists in hopes for gaining more reputable industry followers?

The factors mentioned aren’t the only ones Google employs. It’s not like Google is going to tell us everything. It also helps to keep in mind that real-time search spans far beyond just tweets. Still, Twitter is clearly a big part of it, and even the significance of tweets themselves will evolve in time.

Google says it hopes to factor in geo-location data (with regards to tweets) into the real-time search results at some point. Google and Twitter engineers frequently collaborate on  real-time search, which Google itself says is evolving.

By the way, it stands to reason that Google’s strategy for ranking tweets probably shares similarities for how it ranks content from other sources drawn from for real-time search.

Is ranking in Google’s real-time search important to your strategy? Discuss here.

Google Makes More Search Gains

January 14th, 2010 Open Admin No comments

December’s supposed to be a month of miracles, and – at least in terms of gaining market share – Google seems to have pulled off a minor one.  New Nielsen stats show that the search giant increased the distance between itself and competitors by a considerable amount.

Nielsen put Google’s share of the U.S. search market in November at 65.4 percent.   That number increased to 67.3 percent for December, which works out to a gain of 1.9 percent.  Swings like that aren’t without precedent, but tend not to happen on a month-to-month basis.

Yahoo, meanwhile, lost share.  Its numbers slipped from 15.3 percent to 14.4 percent between November and December.  And Bing suffered a similar fate, with Nielsen recording a drop from 15.3 percent to 14.4 percent.

So it looks like it’s time to once again ask: how high and low can Google and its competitors’ market shares go, respectively?  And is there a point at which Google’s gains will work against it?  Opinion pieces about the "Microsoft of search" tend not to be complimentary, after all, and antitrust regulators are already growing uneasy.

As always, we’ll check back in on the situation next month.

Related Articles:

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> "Google" Declared Word Of The Decade

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Bing Gets New Health Search Features

January 13th, 2010 Open Admin No comments

Today Microsoft announced some new health search capabilities for its Bing search engine. The "decision engine" is now providing more content from new partners and instant answers with "hard-to-discover data", the company says.

Users can find instant, specialized information about illnesses, treatments, medical facilities, etc. when entering health-related queries.

"Bing discovers a relevant document in its library of health resources and presents a smart summary related to the query," explains Bing’s Alain Rappaport. "In addition, Bing uncovers key related topics by analyzing an index of medical sources and extracting meaningful data automatically. In this case, the user receives instant guidance through short lists of other conditions related to the query (for example, “obesity”), medications that are important to know about (for example, “insulin”) and US medical centers that are active in the field. Users may select any of these points of interest to continue their search in a new area."

Type 2 Diabetes
A user can click on a medical facility and find more information about it, like patient ratings and other nearby facilities.

In addition to the new features Bing Health is simply covering a broader range of health and "better living" subjects. Users can find information for queries like "holiday weight gain", "baby milk allergy", etc.

Related Articles:

> Bing Maps Gets an Upgrade

> Bing Gets a Bunch of New Search Features

> How Does Bing Rank Tweets?